Privacy Policy

  • Company Background

    Enlighten Research Panel is operated and owned by Enlighten and its affiliates, a market research firm that creates and facilitates surveys, discussions and online communities for market research purposes. Our panel site provides panellists with the opportunity to express their opinions and experiences about a range of issues. Our research includes people from all walks of life and we provide the aggregated results of our research (which is stripped of any personally identifiable information) to our clients.

  • Information we collect

    During the registration process for our panel, we require individuals to provide us with contact information (e.g. e-mail address) and demographic information (e.g. birth date, gender). We also ask individuals to establish a username and password to access our panel site. Once you become a member of the Enlighten panel you agree to receive communications from Enlighten and its affiliates regarding activity invitations and other research/panel related news/alerts. Enlighten and its affiliates will not send unsolicited commercial e-mails.

    All of the information collected in our panel is strictly for market research purposes.

  • Sharing Information

    Enlighten and its affiliates will not sell personally identifiable information. We use the information you provide to us for internal purposes and share it only for the limited purposes described here. In order to provide you with the services on our sites, we may need to share your information with third parties, our agents, who perform services on our behalf, such as merchandise (e.g. gift cards) fulfilment, web hosting, and the like. They may also collect information on our behalf. Any personal information collected by a third party website is in accordance to this privacy policy.

    The Enlighten website may contain links to information on other websites. We do not have any control over these other websites, and therefore we cannot be responsible for the protection and privacy of any information that you provide while visiting those sites. Those sites are not governed by this privacy policy, and if you have questions about how a site uses your information, consult that site's privacy statement.

  • Cookies & Stored Information

    We may use cookies, Web beacons, and similar technologies on our site, in our products and in email messages that we send to you. These technologies identify your computer and record your preferences and other data about your visit to our panel website. They may also identify the device/s you are using to interact with us. We may link these preferences and other data to personal information about you. We may also use this information to determine which device/s are most popular and edit our communication format/s for better display on said device/s. If we do, we will treat the combined or linked information as personal information under this policy.

  • Accessing Information

    It is important for our panel members to be able to correct and access the information they provide in our panel website. You may access and modify your account information through this website at any time. From time to time we may also display results of surveys and reports on the panel website. The results that we post are confidential and for panel members only. Please do not disclose these results to anyone outside this panel.

  • Opt-out Policy

    Participation in our panel and surveys is voluntary. If at any point you decide that you no longer wish to be a member, you may unsubscribe by clicking here.

  • Safety & Security

    The security of personal information is important to us at Enlighten and its affiliates. We employ standard technology and internal processes to protect the information our members release to us. Additionally, only select, authorised employees have access to process the data collected and maintain the database and panel that stores member contact information.

  • Notification of Change

    We will use information in accordance with the privacy policy under which the information was collected. If we are going to utilise users' personally identifiable information in a manner different from that stated at the time of collection, we will notify users via e-mail. If users have opted out of all communication with the site, or deleted/deactivated their account, then they will not be contacted, nor will their personal information be used in this new manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our website notifying users of the change. In some cases where we post a notice we will also e-mail users who have opted to receive communications from us, notifying them of the changes in our privacy practices.

  • Contact us

    We respect your privacy and are committed to protecting your personal information. If you are a panel member and have questions or comments about this privacy statement, please contact us by filling in the contact form

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